Privacy Policy

La Caona LLC (“La Caona,” “we,” “us”) respects your privacy. This policy explains what personal information we collect through lacaona.com (the “Site”), how we use it, who we share it with, and the choices and rights you have.

1. Information we collect

• Information you provide: name, email, shipping and billing address, phone number, and order details when you make a purchase, create an account, contact us, or subscribe to emails.
• Payment information: processed directly by our third-party payment processor (e.g., Stripe/Shopify). We do not store full card numbers on our servers.
• Automatically collected: IP address, device and browser type, pages viewed, and similar analytics data collected via cookies and similar technologies.

2. How we use your information

• To process, fulfill, and ship your orders, and provide customer service.
• To send transactional messages (order confirmations, shipping updates).
• With your consent, to send marketing emails you can opt out of at any time.
• To operate, secure, analyze, and improve the Site and prevent fraud.
• To comply with legal obligations.

3. Cookies & tracking

We use essential cookies required to run the store (such as your cart) and, with your consent, optional analytics cookies. You can manage your choice through the cookie banner or your browser settings. Declining optional cookies will not affect your ability to shop.

4. How we share information

We do not sell your personal information for money. We share it only with service providers who help us operate — payment processors, shipping carriers, email and analytics platforms, and hosting providers — under contracts that limit their use of it, or when required by law.

5. Your California privacy rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, to request access to or deletion of it, to correct inaccurate information, and to opt out of any “sharing” for cross-context behavioral advertising. We will not discriminate against you for exercising these rights. To make a request, email privacy@lacaona.com.

6. Your rights under GDPR (EU/UK)

If you are in the EU or UK, you have rights to access, rectify, erase, restrict, and port your personal data, and to object to certain processing. Our lawful bases are contract performance (to fulfill orders), consent (for marketing), and legitimate interests (to secure and improve the Site). Contact privacy@lacaona.com to exercise these rights.

7. Data retention & security

We retain personal information only as long as needed to fulfill the purposes described here or as required by law (for example, tax and accounting records). We use reasonable administrative and technical safeguards, including encryption in transit, to protect your data.

8. Children's privacy

The Site is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has provided us data, contact us and we will delete it.

9. Changes to this policy

We may update this policy from time to time. We will post the revised version here with a new “Last updated” date.

10. Contact

La Caona LLC · [Street address], [City, State ZIP], USA · privacy@lacaona.com